How it works
From first photo to booked bay — on their phone.
Customers send photos, get online quotes, track progress, and book slots themselves — while DVLA VES + DVSA MOT plate autofill, SMS and email reminders keep everyone moving. Your team stays on the tools, not the phone.
Back-office view
Your staff stop chasing. The job arrives ready.
Typical save: 20–40 min per job on photo chases, quote rewrites, and booking callbacks.
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01
Intake lands complete
Customer snaps damage photos and enters the reg. DVLA VES + DVSA MOT autofill the vehicle, so your inbox opens with evidence and plate data — not a half-remembered “front wing scrape.”
Saves: photo chase calls, retyping make/model & WhatsApp threads
Photos attached Ready to quote -
Labour · 4.5 hrs £382Parts · wing + paint £214Live margin 38%
Profit calculator — adjust before the quote leaves the office.
02Quote with live P&L
Office reviews the claim and breaks down labour/parts with the profit calculator — one screen, one decision, margin locked in before send. Owner Margin Shields keep markup invisible to basic staff when you flip the gate.
Saves: spreadsheet hops & “what did we quote last time?”
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03
They book themselves
Customer gets a text, accepts the quote, and locks a garage slot on your diary — or scans a printable QR tracking slip for live status on your white-label portal without creating a password.
Saves: booking callbacks & double-booked bays
BookedQuote accepted
Thu 09:30 · Bay 2 reserved
Confirmation sent by SMS & email. Tracking slip QR stays live until collection.
Zero office minutes between “yes” and “booked.”
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SMS · Tomorrow 09:30
Reminder: please bring your car in for your booking at Apex Bodyshop.
Email · Day of booking
Same reminder, your garage branding, map link & contact number.
Fewer no-shows. Reception isn’t dialling the night before.
04Reminded before they arrive
The day before — or the morning of — customers get an SMS and/or email reminder to bring the car in. Branded as your garage, timed to the booking, so drop-offs actually show up.
Saves: no-show chasing & empty bay slots
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05
Win the next visit with MOT reminders
After the job, stay top of mind: branded MOT reminder emails and SMS bring customers back when their next test is due — with your price and a book-slot CTA, not a cold call from reception.
Wins: repeat business & MOT diary fill
Your garage · MOT due
AB12 CDE · MOT expires in 28 days
Friendly reminder from your workshop — book online before the rush. SMS + email, your logo, your price.
Book MOT slotRepeat custom without another spreadsheet or memory job.
Customer view
From cracked bumper to booked slot — on their phone.
Clearer for them. Quieter for your office — every self-serve step is one less interruption at the desk.
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01
Snap & log
Customer snaps photos and logs fault codes on their phone — guided angles, no app store drama.
Office impact: claim arrives complete
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02
You price with profit
While they wait, your office reviews and breaks down labour/parts with the profit calculator — then sends a clean, confident quote.
Quote total£596Protected margin38%Office impact: one-pass quoting
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03
Scan the tracking slip
Or skip the account scramble: scan your garage’s secure QR slip for live progress photos and status on a self-expiring guest link — privacy-first, password-free.
SMS · Quote ready
QR · Guest track liveAccepted · Slot bookedOffice impact: diary fills + fewer “any update?” calls
Also in the loop
White-label portals & owner margin shields
Your customers land on /your-garage with your logo, hours, and rates — not a generic multi-tenant homepage.
Estimators can log labour hours while Owners toggle markup and gross profit out of view — so sensitive garage financials stay shielded.
Ready to reclaim the front desk?
Join the waitlist for launch — early signups get 3 months free when we go live.